Payment Policy

Puili Payment Policy

At Puili (www.puili.com), your safety and convenience are our top priorities. We offer multiple secure and reliable payment methods to ensure a smooth checkout experience.

Accepted Payment Methods

Credit & Debit Cards

We accept all major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Maestro

How to pay with a card:

  1. Select “Credit/Debit Card” at checkout.
  2. Enter your card number, expiration date, and CVV.
  3. Confirm your billing information.
  4. Complete the payment and receive your order confirmation.

Apple Pay & Google Pay

For fast and contactless payments, we support Apple Pay and Google Pay:

  • Select Apple Pay or Google Pay at checkout.
  • Authenticate using Face ID, Touch ID, or device password.
  • Confirm your order and receive instant confirmation.

Shop Pay

Shop Pay provides a fast and secure accelerated checkout experience:

  • Select “Shop Pay” at checkout.
  • Log into your Shop Pay account.
  • Complete your payment securely.

PayPal

PayPal is a globally recognized and trusted online payment service that allows you to pay without sharing your financial details with us.

How PayPal works:

  1. Select “PayPal” at checkout.
  2. Log into your PayPal account or create one.
  3. Confirm the payment and return to our website.

PayPal Benefits:

  • Fast and easy payments
  • No sharing of financial details
  • Buyer and fraud protection

Note: Some regions may display additional local payment options at checkout.

Currency & Taxes

All transactions on Puili are processed in British Pounds (GBP).

All prices displayed on our website include applicable taxes (VAT) and are shown in GBP.

Security & Payment Protection

Your security is our highest priority. All payments on our website are protected using advanced SSL encryption to ensure your personal and financial information remains private.

We do not store or share your full payment details. Our systems are continuously monitored to meet modern security and regulatory standards.

Refunds & Payment Disputes

For detailed information about refunds, returns, or payment disputes, please review our Return & Refund Policy.

Customer Support for Payments

If you experience any issues with your payment or have questions, our support team is here to help:

Email: info@puili.com
Phone: +44 7537 167863

Business Contact Information

Store Name: Puili
Company: Khmaissi Solutions LLC (US-Based Company)
Address: 124 City Road, London, EC1V 2NX, United Kingdom
Email: info@puili.com
Phone: +44 7537 167863

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to reply to all emails within 1–2 business days (Monday–Friday).