Payment Policy

Puili Payment Policy

At Puili (www.puili.com), your safety and convenience are our top priorities. We offer multiple secure and reliable payment methods to ensure a smooth checkout experience for our customers in the United Kingdom, the United States, and Italy.

Accepted Payment Methods

We accept a wide range of secure payment options to suit your preference. All transactions are protected by advanced SSL encryption.

Credit & Debit Cards

We accept all major credit and debit cards, including:

Visa
Mastercard
American Express
Maestro

Digital Wallets & Accelerated Checkout

For fast and secure payments, we support:

Apple Pay
Google Pay
Shop Pay

PayPal

PayPal is a globally recognized and trusted online payment service that allows you to pay securely without sharing your financial details with us.

Currency & Taxes

To provide a localized shopping experience, we support transactions in British Pounds (GBP), United States Dollars (USD), and Euros (EUR).

United Kingdom: Prices are displayed and processed in GBP. Applicable VAT is included in the displayed price.
United States: Prices are displayed and processed in USD. Currently, sales tax is calculated as $0.00 (0%) at checkout.
Italy: Prices are displayed and processed in EUR. Applicable local taxes and VAT are included in the displayed price.

Security & Payment Protection

Your security is our highest priority. All payments on our website are protected using Industry-Standard SSL encryption to ensure your personal and financial information remains private. We do not store or have access to your full credit card or payment details.

Refunds & Payment Disputes

Refunds are always issued to the original payment method used during checkout. For detailed information about timelines, please review our Return & Refund Policy.

Contact Information

Store Name: Puili
Operator: Khmaissi Solutions LLC (US-Based Company)
Physical Address: 124 City Road, London, EC1V 2NX, United Kingdom
Email: info@puili.com
Phone: +44 7537 167863

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM (GMT/London Time)

We aim to reply to all payment inquiries within 1–2 business days.